Terms of Service

1. Acceptance Of Terms

By accessing, browsing, registering for, or using Arcian.ai’s platform, products, and services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service.

These terms form a binding agreement between you (the user, customer, or entity you represent) and Arcian.ai. If you do not agree with any part of these terms, you must not access or use the platform. Your continued use of Arcian.ai after any updates or changes to these terms will constitute acceptance of these changes.

2. Description Of Services

Arcian.ai provides AI-powered Voice and Chat Agents designed to automate customer interactions, execute workflows, and assist businesses in managing communication at scale. Our services may include, but are not limited to:

• AI Voice Agents for inbound and outbound calls
• AI Chat Agents for messaging and customer engagement
• Workflow automation and system integrations
• Analytics, reporting, and performance insights

Arcian.ai reserves the right to modify, enhance, or discontinue any part of the services at any time, with or without prior notice.

3. User Responsibilities

By using Arcian.ai, you agree to use the platform responsibly and in compliance with all applicable laws and regulations.

You are responsible for:

• Providing accurate and complete information during registration
• Maintaining the confidentiality of your account credentials
• Ensuring that all activities conducted through your account comply with these terms

Users must not misuse the platform or AI agents in any manner that could harm Arcian.ai, its users, or third parties.

4. Acceptable Use Policy

Arcian.ai must be used only for lawful and authorized purposes. You agree not to engage in activities that include, but are not limited to:

• Using the platform for illegal, fraudulent, or deceptive activities
• Harassment, abuse, or harmful communications
• Unauthorized access to systems, data, or networks
• Attempting to reverse-engineer or exploit the platform
• Using AI agents to collect or misuse personal data unlawfully

Violation of this policy may result in immediate suspension or termination of access.

5. Account Registration & Security

To access certain features, you may be required to create an account.

• You are responsible for all activities under your account
• Login credentials must not be shared with unauthorized parties
• Any suspected security breach must be reported immediately

Arcian.ai is not responsible for losses resulting from unauthorized access caused by user negligence.

6. Payments, Billing & Subscriptions

Certain Arcian.ai services are offered on a subscription or usage-based pricing model.

• Fees are charged according to selected plans and usage
• Usage beyond plan limits may incur additional charges
• Failure to complete payment may result in service interruption

All payments are non-refundable unless explicitly stated otherwise.

7. Changes To These Terms

Arcian.ai may update these Terms of Service periodically.

• Posted on this page
• Effective immediately unless stated otherwise

Continued use of the platform after updates constitutes acceptance of the revised terms.

8. Contact Information

For questions related to these Terms of Service, please contact:
📧 legal@arcian.ai