Privacy Policy

1. Introduction

This Privacy Policy explains how Arcian.ai collects, uses, stores, processes, and protects information when you access or use our website, platform, functions & chat agents, and related services.

We are committed to safeguarding your privacy and regulatory compliance, transparency, and consumer protection. This policy is designed to help you understand what data we collect, how we use it, and the rights you have regarding your information. By using Arcian.ai, you agree to the data practices described in this Privacy Policy.

2. Information We Collect

Arcian.ai may collect different types of information depending on how you interact with our platform.

3. How We Use Your Information

We use collected information to operate, improve, and secure our services.

• Provide and maintain Arcian.ai services
• Power Analytics & Chat agents
• Improve platform performance and accuracy
• Provide customer support and technical assistance
• Process billing and account management
• Ensure platform security and compliance

We do not use your data for purposes unrelated to service delivery without your consent.

4. Data Storage & Security

Arcian.ai takes data security seriously and implements industry-standard measures to protect your information.

• Encryption of data storage
• Secure access controls
• Role-based permissions
• Regular security monitoring and audits

Despite strong safeguards, no system is completely secure. Users are encouraged to protect their account credentials and report suspicious activity immediately.

5. Data Sharing & Disclosure

Arcian.ai does not sell personal or business data.

• With trusted service providers who assist in operating our platform
• When required by law or legal process
• To protect the rights, safety, or security of Arcian.ai, its users, or the public

All third-party partners are required to maintain appropriate data protection standards.

6. Cookies & Tracking Technologies

Arcian.ai uses cookies and similar technologies to enhance user experience and improve platform performance.

• Essential platform functionality
• Analytics and performance monitoring
• Improving usability and user experience

You can control or disable cookies through your browser settings, though some features may not function properly.

7. User Rights & Choices

Depending on your location, you may have certain rights regarding your personal data.

• Accessing your personal data
• Requesting corrections or updates
• Requesting deletion of data
• Objecting to certain data processing activities
• Withdrawing consent where applicable

Requests can be made by contacting us using the details provided below.

8. Compliance & Regulations

Arcian.ai is committed to complying with applicable data protection laws and regulations, including:

• General Data Protection Regulation (GDPR)
• HIPAA (where applicable for healthcare-related use cases)
• Other relevant regional privacy laws

Compliance measures are regularly reviewed and updated.

9. Data Retention

We retain personal and business data only for as long as necessary to:

• Provide services
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

Once data is no longer required, it is securely deleted or anonymized.

10. Third-Party Links & Services

Our platform may contain links or third-party websites or services.

Arcian.ai is not responsible for the privacy practices or content of external sites. Users are encouraged to review the privacy policies of third-party services they access.

11. Changes To This Privacy Policy

Arcian.ai may update this Privacy Policy from time to time to reflect changes in legal requirements or service practices.

• Posted on this page
• Effective immediately unless stated otherwise

Continued use of the platform after updates indicates acceptance of the revised policy.

12. Contact Information

For privacy-related questions or requests, please contact:
📧 privacy@arcian.ai